Travel Resources

Travel Protection: Now’s the time to consider purchasing a travel protection plan to help protect your travel investment. For your convenience, we offer travel protection through Travelex Insurance Services.  For more information on the available plans or to enroll, click on the link to the left or contact Travelex Insurance Services at 800-228-9792 and reference location number 35-6094.

“It’s wise to always consider a travel protection plan to cover your trip costs from the unexpected.” – Frommer’s, May 2016

Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 55Y

Oahu!

Oahu!

Hawaii Cruise Travelers! One of the highlights of Oahu is sunset on Waikiki Beach. This photo was taken at the iconic Duke's Waikiki Beachfront. The restaurant is a short walk or Uber from our hotel.    

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Partnered Services

Prime Tours proudly partners with these fine companies, and many more, to get you to where you want to go, and ensure your tour is an experience you will remember!

FAQ

When should I make my reservation?

If you have your heart set on a specific tour, we recommend you make your reservation early. Many of our tours sell out. Since they are always refundable until the cut-off date (except for a processing fee) you have very little to lose by securing your space early.

What forms of payment do you accept?

We accept MasterCard, Visa, Discover, Am Ex, direct debit, personal checks, cashier’s checks, and money orders.

Can I choose my own flights & travel plans?

Different flight options are available on most of our tours. When group air is offered, you can choose the convenience and security of flying with others in the group. Or, you always have the option of choosing to have us book you a different flight from your departure city. Booking your own flight is always an option too.

Give us a call at 614-766-5553 to speak with a member of our team about group air options or your own flight plans.

Can I get a direct flight from my departure city?

We want to make sure that you are booked on the most convenient flights possible. While direct flights are not guaranteed or even available from all departure cities, if we can get you a direct flight, we will. Please contact a member of our Team for details at 614-766-5553.

Are travel dates flexible? Can I arrive ahead or stay after?

Customizing your tour starts with choosing the dates that work for you. If you’d like to spend time on your own before or after your tour, we’re happy to help make those arrangements. Work with a member of our team to finalize your itinerary before your final payment is due. 614-766-5553

How do we choose hotels?

Before we book a hotel for our travelers, our team visits it and inspects it from top to bottom. Whether it's a small-town country inn, a modern cosmopolitan hotel, or an eco lodge tucked into the rainforest, we handpick all the accommodations. A hotel makes the cut when it meets our standards for comfort, value, location, and that little bit of flavor that can turn a stay into something unique.

Can we accommodate special meal requirements?

Food allergies, needs, or preferences shouldn’t keep you from seeing the world. Just notify us of any dietary restrictions when you book and we’ll make sure that your Tour Manager is made aware and can provide options for you.

Can we accommodate physically challenged travelers?

We want everyone to be able to explore the world with us, and we encourage the participation of physically challenged travelers. Still, the reality of world travel is that some sites are not accessible to everyone. Give us a call at 614-766-5553 to talk to a Tour Manager about any physical disabilities or limitations and they can help you choose the best itinerary for you. If you require dedicated assistance, we ask that you plan to travel with a companion who can help out.

Should I worry about my group size?

Group size impacts making connections with fellow travelers and your Tour Director, access to local culture and remote natural landscapes, and the overall ease and comfort of traveling together. Idealy, group size for certain detinations and tours would not exceed 45, but we are more than capable of handling larger groups, with the caveat that they may need to be split up into smaller sub groups at times. Learn more by calling us at 614-766-5553.

Are children welcome on your tours?

While our travel experiences are designed for adults of all ages, in most cases children are more than welcome to join! Travelers must be at least six years old at the departure date for most tours. Exceptions include Nature & Wildlife Tours, Safaris, Food & Wine Tours, and Haunted Tours, all of which have a minimum age of 14-16 years old. For Private or Customized Tours, we are happy to discuss your specific group needs. Call us at 614-766-5553 to discuss your idea.

Are your tours good for solo travelers as well?

Yes! One of the best parts about a group tour is that when you travel by yourself, you’ll never be alone. No matter which of our tours you pick, when you go solo, you’ll have your Tour Director and fellow travelers to keep you company. Plus, our tours are designed with lots of flexibility, so you can seek out as much (or as little) alone time as you’d like.

Do I always have to be with my group on planned activities?

Your tour is exactly that: yours. If your itinerary includes a guided tour, but you’d prefer to spend your time doing something different, that’s perfectly fine. Enjoy your time however you like! Just be sure to tell your guide, so the group isn't waiting for you to show up. And of course, be sure that you meet up with your group in time for any transfers between cities or countries!

Can I travel at a discount or earn money for my organization if I organize a group to travel together?

Yes! If you organize a group, you can earn a discount for every person who signs up at your invitation. Or you can donate the money back to the organization or your favorite charity. Let us show you how you can travel at a huge discount or even travel FREE! 614-766-5553

Do I need a visa to travel?

While most countries do not require U.S. citizens to purchase an entry visa, some do. If a visa is required it will be listed as a requirement within the individual tour information and requirements.

Do I need a Passport to travel to Mexico or Canada?

Yes. As of January 2007, all U.S. citizens are required to have a valid passport for travel outside of the U.S. Check your passport’s expiration date before you reserve your tour; it must be valid for 6 months beyond your return date.

For more details on obtaining or renewing a passport, please visit the U.S. Department of State here.

Are any vaccinations required for tour travel?

Ask your doctor about the current recommended vaccinations for travel to the destinations on your tour. The travel section of the Centers for Disease Control website is a good reference for the most up-to-date information. Proof of Yellow Fever vaccination may be required for entry into some countries.

Visit the U.S. Department of State’s website here for more information and complete entry requirements.

Do I need to tip the tour guides, drivers, etc...?

At the conclusion of your tour, it is customary to offer your Tour Director and driver a gratuity. We recommend tipping the equivalent of $3USD per person per day for your driver or any local guides if applicable. Tips can only be paid in cash. Please keep current local currency exchange rates in mind when tipping. Any tips to staff aboard cruises are not included.

Do motor coaches used have air conditioning and restrooms on board?

All motor coaches should have air conditioning, and most have restrooms. We also stop every two hours on longer transfers to give everyone time for a bathroom break and to stretch their legs.

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Get a Travel Protection Quote:

Travel Protection: Now’s the time to consider purchasing a travel protection plan to help protect your travel investment. For your convenience, we offer travel protection through Travelex Insurance Services.  For more information on the available plans or to enroll, click on the link to the left or contact Travelex Insurance Services at 800-228-9792 and reference location number 35-6094.

“It’s wise to always consider a travel protection plan to cover your trip costs from the unexpected.” – Frommer’s, May 2016

Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 55Y

We also do school and education tours! Please visit our sister site, eduprimetours.com to see special rates and itineraries for educational travel. Let us plan your school or organizations next class trip, performance trip, or educational trip!

We also do school and education tours! Please visit our sister site, eduprimetours.com to see special rates and itineraries for educational travel. Let us plan your school or organizations next class trip, performance trip, or educational trip!

Get a Travel Protection Quote:

Travel Protection: Now’s the time to consider purchasing a travel protection plan to help protect your travel investment. For your convenience, we offer travel protection through Travelex Insurance Services.  For more information on the available plans or to enroll, click on the link to the left or contact Travelex Insurance Services at 800-228-9792 and reference location number 35-6094.

“It’s wise to always consider a travel protection plan to cover your trip costs from the unexpected.” – Frommer’s, May 2016

Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 55Y

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